FBA Inventory Reimbursement: Recover Your Lost or Damaged Stock

If you're an Amazon FBA seller, you're probably losing money without even realizing it. Every day, Amazon warehouses accidentally damage, misplace, or fail to return items—and you may not always get paid for them. That’s why understanding and claiming your FBA inventory reimbursement is essential.

✅ What is FBA Inventory Reimbursement?

FBA inventory reimbursement refers to the process of recovering money or replacement stock from Amazon when your inventory is:

Lost
Damaged
Destroyed
Overcharged in fees
Not returned by customers

Amazon is responsible for your inventory once it enters their fulfillment centers. But they don’t always automatically issue reimbursements—you have to track and file claims manually or through a reimbursement service.

???? Common Scenarios That Qualify for FBA Reimbursement

Here are the most common cases that may qualify you for a FBA inventory reimbursement:

Issue Type	Explanation
Lost inventory	Units go missing in Amazon's warehouse or during shipment
Damaged inventory	Products are damaged by Amazon employees or during storage
Returns not restocked	Customer gets refunded, but the product never makes it back
Destroyed inventory	Items are disposed of without your permission or explanation
Overcharged fees	Amazon miscalculates item weight or dimensions

???? How to Check for FBA Inventory Reimbursement Eligibility

To review your account for potential reimbursements:

Login to Seller Central
Go to: Reports > Fulfillment > Inventory Adjustments
Cross-check with:
- Manage FBA Shipments
- Returns Reports
- Payments Reports

You can also use tools like:

Helium 10 Refund Genie
GETIDA
Sellerboard
SellerLocker

These tools automate audits and help file Amazon FBA reimbursement claims.

???? Steps to Claim a FBA Inventory Reimbursement (Manually)

Identify the discrepancy using your FBA reports
Collect evidence (invoice, shipment ID, proof of quantity sent)
Go to Help > Get Support > Selling on Amazon
Open a case and provide full details
Follow up until the issue is resolved

Note: Amazon allows you to claim reimbursements within 9–18 months, depending on the case type.

????️ Best Tools & Services for FBA Reimbursement

If you're short on time or not comfortable analyzing data:

✔️ Use a Reimbursement Service:

GETIDA – Audit + case filing (free to start)
SellerLocker – Ideal for growing brands
Refully – Global support
Helium 10 – Built-in tool for users

These services typically charge a % of recovered money (10–25%) and only get paid if they recover funds.

???? Is it Safe to File Reimbursement Claims?

Yes—as long as it's done according to Amazon’s Terms of Service (TOS). Avoid:

Automated spammy claim tools
Duplicate or exaggerated claims
Filing false info (this can result in account suspension)

Use trusted, TOS-compliant FBA reimbursement services if you're unsure.

???? Pro Tips to Avoid Future Losses

Track inventory regularly using FBA reports
Avoid fragile packaging for high-risk items
Set reminders to audit every 30–60 days
Monitor return abuse and remove problematic SKUs if needed
Keep digital copies of invoices and shipment proofs

???? Summary: Why You Need to File FBA Inventory Reimbursements

Reason	Benefit
Recover lost/damaged items	Get your money back from Amazon
Fix incorrect fees	Lower your FBA costs
Audit warehouse accuracy	Ensure Amazon handles your stock properly
Increase profit margin	More money = better cash flow

???? Final Words

If you're not tracking your inventory properly, you're likely leaving hundreds or even thousands of dollars behind every month. Claiming your FBA inventory reimbursement is your right—and a must-do task for every Amazon seller.

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